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Rain and flooding

 

Flooding can happen at any time of the year, affecting your home, travel and work.

What can I do?

Before the flood

  • Sign up for free flood warnings by calling Floodline on 0345 988 1188 or visiting http://www.floodlinescotland.org.uk/
  • Prepare a flood kit of essential items such as your insurance documents, a torch, a wind-up or battery radio, warm clothing and blankets, a first aid kit and any prescription medicine, and bottled water and non-perishable foods. You can also find out more in this Floodline video:
  • If a flood is forecast, fill bottles, jugs or saucepans with a supply of clean water.
  • Charge your mobile phone
  • Move vehicles out of the flood risk area
  • Move important documents and valuable items to a higher place
  • Check on vulnerable neighbours or relatives and help them to prepare.
  • Shut off gas, electricity and water supplies and fit any flood protection products to your property

SEPA also have a specific guidance note for older communities.

During the flood

  • See if any flood warnings are in force - check current flood warnings
  • Avoid walking or driving through flood watewater is dangerous - six inches of fast-flowing water can knock over an adult and two feet of water can move a car.
  • Stay safe and listen to the advice of the emergency services and evacuate if told to do so.
  • Gather essential items together either upstairs or in a high place.
  • Keep listening to local television and radio for updates or call Floodline on 0345 988 1188.
  • Avoid contact with flood water and wash your hands regularly. Swallowing flood water or mud can cause diarrhoea, fever or abdominal pain. Mention the flood if you see a doctor within 10 days for abdominal complaints.
  • Share your current flooding knowledge with others - use SEPA's Report-a-Flood platform

After the flood

  • Find out from the emergency services if it is safe to re-enter your property.
  • Take care when re-entering your property as there may be hidden dangers caused by flooding such as structural damage and contamination.
  • Follow this guidance sheet to help during a cleanup of your property.
  • Ring your buildings and contents insurance companies.
  • Take photos of the damage to your property.
  • Make sure that any vulnerable neighbours or relatives are safe and help them make arrangements for any repairs.

Where can I find out more?

The Scottish Environment Protection Agency (SEPA) is Scotland's flood warning authority. It provides flooding updates and advice on being prepared for flooding.

The Scottish Flood Forum provides support to those who are affected by, or at risk from, flooding. A range of factsheets are available on their website.

If your property has been flooded and you are re-insuring, you can ask if your property is eligible for Flood Re cover

 

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