How to use your plan

When an emergency happens, you will need to know how best to use your Community Plan and volunteers. In any emergency, having an Community Emergency Plan is not a substitute for calling 999. You will have made your local emergency responders aware of your plan as part of your planning process, so in most circumstances you should activate your plan in response to a call from the emergency responders. It is important that any actions which you carry out are co-ordinated with the wider emergency responders' efforts. You should work with your local emergency responders to identify how they will contact you, and how you should contact them.

In some circumstances, the emergency responders may be unable to contact you. Therefore, you should develop a series of triggers you can use as a Community Emergency Group to decide whether to take action.

For example:

  • Have we been able to contact our local emergency responders?
  • What messages are being put out in the media?
  • What can we do safely without the help of the emergency responders?

Action 9: record the process by which you will activate your plan, using the Community Emergency Plan template.

What to do when you put your plan into action

Using your list of skills, people and resources, you will need to decide what you can do to safely work with the emergency responders in the immediate response to an emergency, and a potentially long period of recovery.

Action 10: record first steps to take once a plan is activated, using the Community Emergency Plan template.

Your first Community Emergency Group meeting

It may be possible for your group to meet briefly once the Plan has been activated. If so, an example of a draft agenda you can use for the first meeting can be found on Page 44 of the template. The draft agenda is intended to be a guide only. You may find that your team and volunteers are already getting on with helping but it is important to make sure everyone is safe and working in a coordinated way.

Evacuation

During the initial response to an emergency, it might be necessary for some members of your community to be evacuated from their homes to a safe place. Speak to those coordinating the response (normally the police) to see what role your group can play in this.

You may be able to assist with:

  • door knocking or delivery of emergency messages;
  • looking after people in a rest centre; or
  • identifying those who may need extra help to move to safety.

Action 11: use the Community Emergency Plan template to record actions agreed with your local authority in respect of evacuation.

Communications

Your group should discuss how it will cope if communications are disrupted in the area. You may have access to walkie-talkies or amateur radio groups like  the Radio Amateurs' Emergency Network (RAYNET), or other radio amateurs, that you can use to communicate with each other.

Your group could also consider door knocking as an option to communicate with the public and get the emergency responders' messages across if it is possible to do this safely. You should work with the emergency responders to ensure any messages they are delivering to the community are consistent with those from the emergency responders.

Action 12: record alternative communication methods to use during an emergency using the Community Emergency Plan template.