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Keep trading - advice and checklists

No-one likes to think about things going wrong, but doing a few things now could save you a lot of trouble later on.

Preparing for serious disruptions can help you and your staff to deal with day-to-day difficulties as well. It might even help to improve efficiency and reliability, by highlighting the things that matter most.

If something happened today:

  • Do your staff know what to do in an emergency?
  • How long would it take to recover your computer and IT systems if there was a hardware failure or if they became infected? Would you lose important data?
  • Are all aspects of your business insured?
  • Are key skills and information held by only one or two members of staff? What if something happened to them?
  • Could you operate from a different location if you could not access your premises?
  • How long would your customers stay loyal if a disruption affected important deadlines?

The links below provide advice on what you, and your staff, can do to help safeguard your business.

Keep Trading checklist: a two page summary of risks you might need to address and actions to take.

Keep Trading discussion briefing: notes for owners and managers who want to discuss these issues with colleagues.

Keep Trading discussion record: works with the discussion briefing, and can be used to develop a plan to protect your business.

Scottish Business in the Community has created a 10 Minute Plan to help small to medium-sized businesses prepare for, respond to and recover from emergencies, such as flooding, cyber crime and civil unrest.