Power cuts and loss of other utilities can happen at any time
and with little warning. While utility companies in Scotland have
well-tested plans in place, it is important to take simple
steps to prepare for a short period without electricity, gas
or mains water supplies.
Loss of power - who to contact
If you experience loss of power, you should contact the company
which distributes power in your region.
Electricity distribution networks:
Gas distribution network:
Be prepared - Top tips
- Having a well-stocked emergency
kit at home will help until things get back to normal. This
includes things like a battery operated or wind-up torch and a
battery powered or wind-up radio.
- Keep mobile phones, laptops or tablets fully charged - so you
will have use of battery power for a short time at least if there
is a power cut.
- A non-mains powered landline telephone will help you stay in
touch during any disruptions to your power supply.
- Have the telephone numbers you might need to
hand. Download the Ready
Scotland smartphone app to store all your emergency contacts in
- The utility companies work closely with local authorities to
make sure that vulnerable people get the support they need during
any disruptions to normal service.
- You should let your supplier know if you have a disability or
are chronically sick, or you depend on a continuous supply of power
for medical equipment or mobility equipment such as stair lifts and
- You should also contact your supplier if you are visually
impaired or have hearing difficulties, or you are of state
pensionable age, or you have other specific requirements.
- If you have elderly relatives or neighbours who might need help
during a power cut, please check up on them.
More support and advice is available from your gas, electricity,
water and communications suppliers.